Reopening Protocol

General COVID-19 Protocols

  • If you have been exposed to COVID-19 recently, or have symptoms of COVID-19 (including fever, cough, or shortness of breath), please stay home and help us keep everyone safe
  • Tickets will be refunded if you are sick – please call the box office before the performance.
  • Performance lengths has been decreased and there will not be an intermission

PPE Requirements

  • Face coverings are required at all times – must cover nose and mouth
  • Gloves required for bar staff

Physical Distancing & Venue Capacity

  • Venue capacity is limited to 20%
  • 6ft of distance should be maintained at all times in the venue

Cleaning and Disinfecting

  • Daily cleaning and disinfection of all surfaces in public and backstage spaces

Air Quality & Circulation

  • HVAC units set to maximize outside air intake and air changes per hour
  • Bi-polar ionization installed in all HVAC units
  • UV-C Air Units installed in public and backstage spaces

Ticketing & Box Office

  • New protective barrier between box office agents and ticket buyers
  • Staff will practice frequent hand washing and sanitizing

Food & Beverage

  • Mobile ordering available
  • Pick-up stations located in the Encore Lounge and Second Floor Lobby

Staff & Volunteers

  • Daily health screenings including temperature checks
  • Frequent hand washing is required